- Established2024
- Game Providers84 providers
- CurrenciesAUD only
- SupportLive chat 24/7, avg. 7 min response
How to get in touch
To contact the support team by email, write to support@diamondaudcasino.click. Please use the email address linked to your account where possible, as this can help the team locate your details and provide a more relevant response. Response times may vary depending on the nature and complexity of your request, but emails are usually answered within 24 hours.
You can contact support about common account and website matters, including:
- Account access, profile information and verification questions
- Deposit and withdrawal queries
- Questions about bonus terms and applicable conditions
- Technical problems, errors or difficulties using the website
- Requests for responsible gambling information, assistance or account restrictions
What to include in your message
For faster assistance, include your account email address or username, a short description of the issue and any relevant details, such as the time the problem occurred or the page where you experienced it. If relevant, attach clear screenshots showing an error or another issue. Do not include your password in an email. Providing complete information helps support understand your request without needing to ask unnecessary follow-up questions.
If your request concerns responsible gambling, clearly explain what assistance or restriction you are seeking. Support can review the request and provide information about the available options.
