Betting Rules

1. General betting requirements

By placing a bet, you confirm that you have read and accepted these Betting Rules and any other conditions that apply to the relevant product, event, game or promotion. If a specific market rule conflicts with a general rule on this page, the specific market rule will generally apply to that market. The website Terms and Conditions continue to apply to your account and all activity.

You must be legally permitted to gamble in the place where you are located. You must also meet the applicable minimum age requirement, which is generally 18 years or older for gambling in Australia. DiamondAUD Casino may use reasonable account, identity, age and location checks before allowing certain activity, processing transactions or completing an account review.

• You may only use one personal account unless the website has expressly approved another arrangement.
• Your account details must be accurate, current and kept secure.
• You must not allow another person to access or use your account.
• You must not place bets on behalf of another person or use funds that belong to another person without proper authorisation.
• You must not use the service for unlawful activity, fraud, money laundering, market manipulation or any other prohibited purpose.
• You must follow any applicable location, payment, identity and responsible gambling requirements.

If account information appears incomplete, inaccurate or inconsistent, the account may be restricted while checks are carried out. Where required, an account or wager may be reviewed, suspended, cancelled or referred to the appropriate process. Any action will be handled in accordance with the applicable website terms and legal requirements.

2. Placing and accepting bets

A bet is only considered placed when it has been submitted through the website and accepted by the betting system. Adding a selection to a bet slip, entering a stake or viewing an estimated return does not by itself create a confirmed wager. You should check the selections, odds, stake, potential return and any applicable conditions before confirming your bet.

The information displayed on the bet slip at the time of confirmation is the information you should use to review the proposed wager. Odds, lines, prices, event details and market availability may change before a bet is accepted. A bet may be rejected, delayed or returned if the market is suspended, the information is unavailable, a technical issue occurs or the wager cannot be accepted under the applicable rules.

Bet confirmation and records

After placing a bet, review your account history or bet confirmation to check that the wager has been recorded correctly. Keep any confirmation or reference information available if you need to ask about a bet. A wager that does not appear in your account history should not be assumed to have been accepted, even if an error message or interruption occurred during submission.

• Bets cannot normally be changed after acceptance unless a stated feature, such as an approved cash-out or editing option, is made available for that wager.
• The availability of cash-out, early settlement or similar features is not guaranteed and may be changed, suspended or withdrawn.
• A request to cancel a bet is not effective until the system confirms the cancellation.
• The accepted stake is the amount recorded by the betting system, subject to any permitted correction under the applicable rules.
• Where an error affects displayed odds, selections, results or settlement, the wager may be reviewed and corrected in line with the website terms.

You are responsible for checking that your device, internet connection and account session are secure before placing a bet. DiamondAUD Casino is not responsible for a failure caused by a device, connection, software or service outside its reasonable control, subject to any rights that cannot legally be excluded.

3. Markets, outcomes and settlement

Each market is settled using the official result or outcome source identified in the relevant market rules. The result may be based on an official governing body, competition organiser, event provider or other reliable source. If no particular source is identified, the result will be determined using information reasonably available to the operator and the normal conventions for that type of market.

A market may be settled when the relevant result is official, even if a later appeal, disciplinary decision, correction or administrative change affects the result. If an official source corrects an outcome before settlement, the corrected information may be used. After settlement, a result will only normally be changed where the applicable rules require it or a clear settlement error is identified.

Common settlement principles

• A winning bet is one that matches the applicable outcome and market conditions.
• A losing bet does not qualify for a return unless a particular rule provides otherwise.
• A push, tie or dead heat may be settled according to the rules shown for the market, which can include a proportionate settlement.
• If an event is abandoned, postponed, interrupted or materially changed, the relevant market rule will determine whether the bet stands, is resettled or is void.
• If a selection does not participate, the market rules will determine whether the wager is void, adjusted or settled in another way.
• For multiple bets, a void selection may be removed from the combination while the remaining selections continue, unless the specific rules state otherwise.
• A market involving a minimum number of participants, periods, rounds or qualifying conditions may have additional settlement requirements.

You should read the full market description before betting, particularly where the selection relates to a handicap, total, margin, place, performance, player statistic, tournament position or special proposition. Terms such as winner, first goal, top scorer, over, under, head-to-head and outright can have different meanings depending on the market. The displayed market rules are intended to explain those differences.

If the result cannot be verified or the market cannot be settled fairly using the available information, the wager may remain unsettled while an investigation is completed. Where settlement is not possible, the market may be declared void in accordance with the applicable rules.

4. Live betting, errors and prohibited activity

Live or in-play betting is subject to additional timing and information risks. Prices may change quickly, markets may be suspended and a bet may be accepted after an event has already occurred but before the system has updated. Live betting is offered subject to the information and technology available at the time of acceptance.

• A live market may be suspended before, during or after a significant event.
• The time shown for a live event may be delayed and should not be treated as an exact real-time feed.
• A bet accepted in error after a material event may be reviewed under the applicable rules.
• Live prices may be corrected if they do not reasonably reflect the true state of the event at the time of acceptance.
• A delay between submitting a wager and receiving confirmation does not guarantee the displayed price or availability.

Obvious errors may include an incorrectly displayed price, line, selection, event, participant, start time or potential return. If a clear error occurs, DiamondAUD Casino may correct the wager, void it or apply the accurate terms, as permitted by the website terms and applicable law. A correction will not be used to disadvantage a player where the rules do not permit that action.

Fair play and prohibited conduct

You must not attempt to obtain an improper advantage or interfere with the normal operation of the betting service. This includes using automated tools without permission, exploiting technical weaknesses, manipulating markets, using another person’s account, submitting false information or taking part in activity connected with fraud or collusion.

Where suspicious or prohibited activity is identified, bets may be paused and an account may be restricted while appropriate checks are completed. Funds and wagers may be handled according to the Terms and Conditions and any applicable legal or regulatory obligations. Nothing in these rules limits rights or protections that apply under Australian law.

5. Payments, promotions and responsible betting

Any return from a settled bet is subject to the accepted wager, the applicable market rules and the account and payment requirements. Before a withdrawal or other payment is completed, additional identity, ownership, source-of-funds or transaction checks may be required. Payment methods can have their own conditions, processing requirements and restrictions, so you should review the information shown when using a particular method.

Promotional bets, bonuses, free bets or other incentives are subject to their own stated terms. Those terms may explain eligibility, qualifying activity, expiry, contribution requirements, maximum use, permitted markets and how any return is calculated. If a promotional condition conflicts with a general betting rule, the specific promotion terms will apply to the promotion.

Play within your limits

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you start and only use money you can afford to lose. Avoid increasing stakes to chase a loss, gambling when distressed or relying on gambling to pay for everyday needs. Taking regular breaks can help you keep your activity in perspective.

• Set personal deposit, spending or session limits where the available tools allow.
• Consider a break or self-exclusion if gambling is becoming difficult to control.
• Do not gamble under the influence of alcohol or other substances.
• Keep your account secure and do not share access with family or friends.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

If you have a question about a wager, first check the market description, confirmation and account history. If the matter remains unclear, use the available support or complaints process on the website. Provide the relevant bet reference, date and a clear description of the issue, but do not send unnecessary sensitive information through an unsecured channel.

These Betting Rules are general information and may be updated from time to time. The version displayed on the website at the relevant time will generally apply, subject to any rights that cannot be excluded. By continuing to use the betting service, you agree to follow the current rules and all applicable account, promotional and responsible gambling conditions.